by mikedub99
Snotwalker wrote:
Just wanted to give a shout out to the incredible customer service at Arcane Wonders... This is a company that takes pride in it's product and goes above and beyond to ensure customer satisfaction. :D
I received my copy of Mage Wars last week, and noted the included spell books had badly wrinkled covers. I emailed Arcane Wonders customer service and included pics of the spellbooks. They quickly replied back and mailed out new books to me which arrived in just a couple days. The new books I received from them are flawless and look great!
Hats off to Arcane Wonders.
Incredible game. Incredible customer service. What's not to love?
I'm excited to see how both the game and the company grow in the future.
I received my copy of Mage Wars last week, and noted the included spell books had badly wrinkled covers. I emailed Arcane Wonders customer service and included pics of the spellbooks. They quickly replied back and mailed out new books to me which arrived in just a couple days. The new books I received from them are flawless and look great!
Hats off to Arcane Wonders.
Incredible game. Incredible customer service. What's not to love?
I'm excited to see how both the game and the company grow in the future.
coulndn't agree more. they are pretty remarkable!!